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Technical Support Advisors
Sky is the home of high definition, providing great choice with our award winning TV, Broadband and Sky Talk packages. We want to be the customer’s first choice for entertainment and communication. In a fast changing marketplace more people are choosing Sky for a wide range of innovative products than ever before.
Have you the ability to think outside of the box? Are you motivated by resolving challenging customer situations first time around? Are you passionate about delivering a personal, simple and reliable service to our customers?
In Broadband we are looking for self driven, strong communicators who will strive to deliver first time resolutions to our customers. We want you to be able to ability to visualise customers experiences and anticipate what their needs are by using your questioning skills.
You'll be responding to customers’ enquiries via telephone helping them to get the very best from Sky Broadband – even when things haven’t quite gone to plan you’ll turn their customer experience into a positive one. For each customer, you'll listen to their unique needs and find a solution that's right for them.
Sky delivers some of the most diverse content and services on the planet, and we value the same diversity within our business. We provide a culture of entrepreneurialism and opportunity for one and all.
You will benefit from Free Sky + worth around £600 per annum. You will also have access to our Pension, Private Health Care and Share Save Schemes with access to a range of discounts including dental care, holidays, mobile phones to magazines and DVDs.
Sky - Believe in Better
The Application Process
- So we can learn a little about you, your first step would be to apply online.
- We will then give you a call for an informal telephone interview.
- If we believe you have real potential, we will then invite you along to one of our assessment centres.
- Your day at our assessment centre will include role play and a one-to-one interview.